A fundamental of the system is that to add a new payment a reserve sufficient to cover that payment must apply.

Strict business rules guide the user through setting reserves simplifying and streamlining the process.

A detailed history of reserves is maintained and, behind the scene, a detailed audit trail of all changes is maintained.

Categories of reserve relevant to the eight different distinct claim types apply together with the provision of custom reserve categories.

An available option is to alert specified users when a ‘large’ reserve is set (as defined by you) or when the unexpended reserve in larger cases (also as defined by you) falls below a specified level.